Shipping costs and returns
|Total < 20 EUR||
Total > 20 EUR
|Total > 75 EUR|
|Belgium||3,10 EUR||2,07 EUR||Free shipping|
|Europe (excl. Belgium)||5,58 EUR||3,72 EUR||Free shipping|
|Other countries||16,53 EUR||12,40 EUR||8,26 EUR|
The consumer has the right to return the good within 14 calendar days counting from the day following the delivery of the good, without any penalty.
If the return is exercised within the period specified above, only the price of (the) ordered product(s) and the shipping costs will be refunded, the return costs are at your expense.
The products must be in their original condition and be complete (packaging, accessories, manual ... ) when returned, so they can be sold again. A copy of the purchase invoice is required.
Personalized products cannot be returned.
How can I return my order?
Contact our customer service by clicking here. Please don't forget to mention your order number.
ENA 20 - Nr. 1120
T: +32 (0)14 50 79 10
F: +32 (0)14 51 78 81
Opening hours: Monday through Friday from 9 AM until 5 PM.